Amazon Market

Amazon Market - MTI

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24/7 Customer Care

Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service team is an essential part of that mission. Through our innovative world-class self-service technologies developed by our “CS” team, we support customers from 75+ service locations around the globe. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7. Our CS technology and product teams build world-class CRM systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa.

Cash On Delivery

Pay on Delivery is available as a payment method for all items that are Fulfilled by Amazon, Prime Eligible and some seller fulfilled items. Pay on Delivery orders can be paid using Cash or Credit card/Debit card. Please check with the delivery associate if you can pay by using Amazon Pay link and card swipe machine/mPOS (subject to availability of payment instrument at your location). We accept Visa, MasterCard, Maestro and Rupay debit and credit cards from all banks.

One Day Shipping

How do I avail Guaranteed One-Day Delivery? The Guaranteed One-Day Delivery option is available only in select cities for items Fulfilled by Amazon. To check if your pincode qualifies for One-Day Delivery, please enter the same on the product details page. If eligible, order within the time-frame mentioned on the product details page to get your items delivered on the next business day. You'll see the option for One-Day Delivery at checkout only if your address is eligible for this service. To get your order by the Guaranteed time-frame, you need to select the One-Day Delivery option during checkout. The guaranteed delivery options are only available for items Fulfilled by Amazon Orders must be placed within the time-frame mentioned on the product details page to avail the option. Only certain pincodes are eligible for these options

Worldwide Shipping

Due to COVID-19, air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions. You can find the most up-to-date delivery estimates at checkout. You can track your order and deliveries from Your Orders. If you have placed an order and would like to start a return, visit our Online Returns Center. To learn more about Amazon's COVID-19 response, visit our Day 1 blog.